Shipping Policy

Shipping

Zumerret ships all orders only in California.
Shipping times may vary after processing due to recipient location, but usually ranges from two to five business days. Shipping timelines are estimates and do not account for holidays, inclement weather, back orders, or general postal service performance issues. Payment, receipt, and tracking information are provided via email after orders are completed.
RETURNS?
If you are unsatisfied with the products you receive or if our products are not 100% what we claim them to be, simply return the unused patch to Zumerret and you will be fully refunded. It’s that simple! We're offering this guarantee because we truly want this to be a risk-free option for you. Try it. If you don’t like it, just email us at any time during the first 30 days and we’ll refund you 100% of the products purchased upon safe return.
Shipping Restrictions: Based on state regulations, Zumerret does not ship to states where such a product is illegal.

Contact Information

Call us at +1 714 7762356 contact us via email at [email protected] for shipping, returns, or questions.

Service
Premium Quality

Zumerret is committed to delivering the freshest hookah tobacco possible. Our tobacco is produced in small, limited batches and immediately sealed within flavor-lock pouches to preserve freshness and elevate the taste you experience.

Service
Money Back Guarantee

Any tobacco purchased at Zumerret.com is backed by a 90-day Freshness Guarantee. If you are not happy with your tobacco, you can exchange for a new one of equal size and select any flavor. Limit of 3 exchanges per customer per year.

Service
Free Shipping

Any domestic order with a minimum subtotal of $50.00 is eligible for Free Shipping. Shipping time is 2-5 business days depending on your geographic distance from our warehouses.

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