California Consumer Privacy Act (CCPA)

Data Collection Policy for California Residents

At Zumerret, we are committed to safeguarding the privacy and security of personal information collected from California residents in accordance with the California Consumer Privacy Act (CCPA) and other relevant privacy laws. This Data Collection Policy outlines how we collect, use, and protect the personal information of California residents when they interact with our ecommerce website, purchase products, and use our services.

Definitions

"Personal information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

Types of Personal Information Collected

We collect various categories of personal information from California residents to enhance their shopping experience and fulfill their orders. The types of personal information we may collect include, but are not limited to:

  • Identifiers: Name, email address, postal address, phone number, IP address, device identifier, online identifier, or other similar identifiers..
  • Personal information categories listed in the California Customer Records statute: Name, address, telephone number, email addres, billing address, payment details and other similar information.
  • Internet and other electronic network activity information: Browsing history, search history, interaction with our website, and advertisements.
  • Geolocation data: Information about the physical location of a California resident or their device.

Purposes of Data Collection

We collect personal information from California residents for the following purposes:
  • Processing and fulfilling orders, including order confirmation, shipping, and returns.
  • Providing customer support and responding to inquiries.
  • Personalizing and improving the shopping experience on our ecommerce website.
  • Sending marketing communications, promotions, and product recommendations (with the option to opt-out).
  • Analyzing website performance, user preferences, and trends to enhance our services.
  • Complying with legal obligations and preventing fraud.
  • Data Collection Methods

    We may collect personal information from California residents through various methods, including:
  • Account Registration: Information provided by individuals when creating an account or updating their profile.
  • Checkout Process: Data collected during the purchase of products or services.
  • Cookies and Similar Technologies: Use of cookies and other tracking technologies to enhance website functionality and analytics.
  • Customer Support: Data obtained when customers contact us for assistance.
  • Data Sharing and Disclosures

    We may share personal information with third-party service providers, partners, and shipping companies to process orders, provide customer support, and improve our services. We do not sell personal information to third parties for monetary compensation. However, we may share certain information with third-party advertising partners for marketing purposes, subject to opt-out choices.

    California Residents' Rights

    Under the CCPA, California residents have certain rights regarding their personal information, including: Right to know: The right to request information about the personal information collected, used, disclosed, and sold (if applicable) in the past 12 months. Right to delete: The right to request the deletion of personal information collected or maintained by us. Right to opt-out: The right to opt-out of the sale of personal information, if applicable. Right to non-discrimination: The right not to be discriminated against for exercising privacy rights under the CCPA.

    Exercising Rights

    California residents can exercise their rights by contacting us using the information provided below. We will respond to verifiable requests within the time frames required by law.

    Data Security

    We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

    Contact Information

    For any questions, concerns, or to exercise your rights under this policy, please contact us at:
    Zumerret Hookah
    Phone: +1 714 7762356
    Email: [email protected]

    Changes to the Policy

    We may update this Data Collection Policy from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on our website with the revised effective date.

Service
Premium Quality

Zumerret is committed to delivering the freshest hookah tobacco possible. Our tobacco is produced in small, limited batches and immediately sealed within flavor-lock pouches to preserve freshness and elevate the taste you experience.

Service
Money Back Guarantee

Any tobacco purchased at Zumerret.com is backed by a 90-day Freshness Guarantee. If you are not happy with your tobacco, you can exchange for a new one of equal size and select any flavor. Limit of 3 exchanges per customer per year.

Service
Free Shipping

Any domestic order with a minimum subtotal of $10.00 is eligible for Free Shipping. Shipping time is 2-5 business days depending on your geographic distance from our warehouses.

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